CDLA · Module 1 — Performance consulting and action mapping
Rehearsal before the gate: order the steps, match the cells, answer a training-first brief, and critique a finished map.
About 18 min
Practice in the lesson player
Sorting, matching, quizzes, and the module gate stay behind a free account so scored answers are not public. The teaching notes below are the same cited curriculum.
01
Order the steps: goal, then the actions that move it, then why people are not doing them, then the shortest practice.
Match the constraint: a missing torque number is data, a broken tool is instruments, a missing skill is knowledge.
Answer the brief: name the metric, the watchable action and the barrier before agreeing to storyboard.
Critique a map: find what a reviewer would reject.
02
The map is built in a working session, not in your notebook. Practical rules that keep it honest: 90 minutes, no more; a sponsor who owns the metric, one subject-matter expert and one person who does the job today; the goal written on the wall first and not changed after 20 minutes; every proposed action tested aloud with "could I watch that?"; and a parking lot for content that someone insists on, which you review against the map at the end. The parking lot is what lets the expert agree to cuts without losing face.
03
Book a 90-minute mapping session for your request with the three people above. Send the draft goal in the invitation. Bring your Gilbert grid as a handout.