CDLA · Module 5 — Interaction design for transfer
What you can claim after strong interaction design, and what still needs pathway evidence.
About 16 min
Practice in the lesson player
Sorting, matching, quizzes, and the module gate stay behind a free account so scored answers are not public. The teaching notes below are the same cited curriculum.
01
Honest claim: 92% chose the preferred escalation in a scored branching scenario. · Managers will sign off a work task in week 4.
Overclaim: 92% now escalate correctly. · The program changes behaviour on the floor.
02
Sentence | Tier it implies | Allowed?
Rehearsed the refund decision in a scored branch. | 5 | Yes, if the task was realistic and scored.
Finished the course, so they mastered it. | 1 to 2 presented as mastery | No.
Manager will sign a work task on the floor. | 7 as a target | Yes, as a plan, not a result.
Repeat contacts fell in trained teams. | 8 | Yes, with the baseline and other changes stated.
03
Garris, Ahlers and Driskell (2002) describe instructional games as instructional content plus game characteristics plus a debrief that links play to the real world. A mission interaction can rehearse decisions (tier 5) or tasks (tier 6). Points, badges and leaderboards add no tier.
04
You will hear that only 10% of training transfers to the job. Ford, Yelon and Billington (2011) traced the figure to a 1982 article in which it was offered as a rhetorical estimate, not a finding, and showed how it was repeated until it looked like research. Real transfer rates vary widely by task, design and environment. Do not quote the 10% figure, and do not quote a confident alternative either. Measure your own transfer at tier 7.
05
The safety program eliminated unsafe isolation practices. — In the scenario, 88% refused the unsafe instruction. Site audits in month 2 will show whether isolation practice changed.
Learners mastered complaint handling. — Learners completed eight complaint scenarios; average first-attempt accuracy was 74%, rising to 91% on the final set.
06
Write the three sentences you will be able to defend at launch, and the sentence you hope to defend at day 60 with the evidence that would support it.