Products

Rafiq HR: the AI-agent human capital platform for Saudi Arabia and the UAE

A complete HRMS for HR, payroll, talent, recruiting and learning, with Rafiq, an AI colleague that does the work. Ask in Arabic or English, on the web, mobile or WhatsApp. Rafiq shows exactly what will change, you approve it, and many actions can be undone.

At a glance

  • A complete HRMS: HR, payroll, talent, recruiting and learning on one record
  • Ask in Arabic or English, and approve every change before it happens
  • Free up to 10 employees, with published per-employee pricing above that
  • Encrypted, aligned with Saudi Arabia’s Personal Data Protection Law, and fully exportable

Innovito has spent more than a decade helping organizations develop their people. Rafiq HR (رفيق HR) carries that into the whole employee lifecycle: 48 modules covering core HR, payroll, talent, recruiting, growth modules and learning, all on one employee record. Every task works two ways, on screen or by asking Rafiq, and it is free for up to 10 employees with published per-employee pricing above that.

At a glance

One system, one employee record, one AI colleague

Turn on what you need today and add the rest later, with no data migration.

  • 48

    Modules on one record

    Core HR, payroll, talent, recruiting, expenses and learning share the same employee data, permissions and approvals.

  • Free

    Up to 10 employees

    Paid plans are priced per employee per month and published openly on rafiqhr.com. Migration from your current system is free.

  • AR · EN

    Bilingual everywhere

    Screens, letters, payslips and Rafiq itself work in Arabic and English, on the web, iOS, Android and WhatsApp.

The AI agent experience

Ask Rafiq. Consider it done, once you approve.

Rafiq uses the same screens, rules and permissions as your team, so everything it does is visible where people already work.

  1. Ask

    Type or speak a request in Arabic or English: “Prepare October payroll and flag anything unusual” or “Assign fire-safety training to the main site”.

  2. Preview

    Rafiq prepares the work and shows exactly what will change before anything changes, acting only within your permissions.

  3. Approve

    You approve the change. Pay, contracts and disciplinary actions need a second approver.

  4. Done, with a receipt

    Every action is logged with a receipt and can be undone where the tool supports it.

Why an AI agent

A human capital system you can run by asking

Most HR systems answer questions. Rafiq gets the work done.

Employees ask for leave, a salary letter or their payslip in their own words. Managers approve in one tap. HR, payroll and L&D teams check and release. Behind each request, Rafiq prepares the payroll run, drafts the letter, files the sick note or assigns the training, and cites the data and rules it used. Payroll release and bank details stay on screen by design, and personal data is masked before it reaches the AI.

What Rafiq HR includes

01 · The platform

Seven areas that work together on the same data, permissions and approvals.

01

Core HR

One record per employee from the first day to the last: records and contracts, org units and positions, leave and holidays, attendance and shifts, and bilingual letters in seconds, with self-service your people actually use.

02

Payroll

A payroll engine that calculates to the halala and shows the arithmetic and the rule behind every line: salary structures and allowances, payroll runs, GOSI contributions, loans and advances, and end of service. No run is released before different people have checked and approved it.

03

Talent

A skills graph, individual development plans, a career navigator, performance and goals, and Saudisation planning, built on the same HR data with no second system to sync.

04

Recruiting

Hiring requests and approvals, advertising, screening and CV reading, interviews candidates book themselves, and candidate messages. An accepted candidate becomes an employee with nothing typed twice.

05

Growth modules

Expenses, benefits and insurance, assets and access, health and safety, and contingent workforce, added only when you need them.

06

Rafiq AI

Previews before it acts, approvals and autonomy levels, receipts and undo, answers with citations, and a mode for every role: employee, manager, HR, payroll, government relations and L&D.

07

Rafiq HR Learn

Courses, learning paths, quizzes and live sessions in Arabic and English, with SCORM, xAPI and LTI support, assessments with integrity controls and certificates anyone can verify. Use it inside Rafiq HR or on its own, including courses built in Innovito Studio or licensed from Innovito Ready.

02 · Included in every plan

The controls HR and finance teams expect, without add-on fees.

08

Approval chains

Who approves what, in which order, by department, amount or branch, with SLAs and escalation.

09

Audit trail

A record of every change and every sensitive read, in a hash-chained log that cannot be changed silently.

10

Reports and dashboards

The reports your management asks for, saved and scheduled to arrive every month.

11

Documents and e-signature

An encrypted document store, bilingual templates with your logo and QR verification, and e-signature.

12

Open data

Excel import, a public API, webhooks and SCIM, plus a full export of your data at any time.

13

Notifications

In-app and email notifications with daily digests, so approvals do not wait.

Everywhere your people are

Web, mobile, WhatsApp, voice, kiosk and your AI assistant

The full system and Rafiq run in any browser, with iOS and Android apps for every employee. People can ask for leave, letters and payslips on WhatsApp from the Essentials plan, talk to Rafiq by voice in Arabic or English, or use a shared kiosk on site for teams without email. Rafiq HR also connects to Claude and ChatGPT over MCP. On the Enterprise plan, Rafiq can work as an Arabic conversational layer on SAP SuccessFactors or Oracle HCM, with connectors and single sign-on delivered in the implementation.

Saudi Arabia and the UAE

What works today in each country

Stated plainly: government files are exported ready to upload, and a direct link is only called live once it runs in production.

Payroll and GOSI

Employer and employee GOSI shares are calculated in every payroll run by nationality and scheme, with the contribution report ready to file.

Mudad, WPS and bank files

The Mudad and WPS salary file is ready to upload from the approved run, with salary transfer files for SNB, Al Rajhi Bank, Riyad Bank, ANB, Alinma Bank and SAB.

Qiwa, Muqeem and Nitaqat

Contract documentation tracking with alerts, iqamas, visas and exit re-entry in one work queue, and your Saudisation band with what-if scenarios, all inside the product.

End of service

End-of-service awards by reason, length of service and last wage under the Saudi Labour Law, with the final settlement.

FAQ

Rafiq HR essentials

Answers HR, finance and IT teams ask before they start.

  • What is Rafiq HR?
    Rafiq HR (رفيق HR) is an AI-agent human capital platform by Innovito for Saudi Arabia and the UAE. It puts core HR, payroll, talent, recruiting, growth modules and learning on one employee record (48 modules), with Rafiq, an AI colleague that prepares the work for you to approve.
  • Is Rafiq HR an HRMS or a human capital management (HCM) system?
    Both. It is a complete HRMS for records, leave, attendance, letters and payroll, and it goes further into human capital management with skills, development plans, careers, performance, recruiting and learning on the same record. It is not payroll-only software.
  • What does the Rafiq AI agent actually do?
    Rafiq takes a request in Arabic or English, in the app or on WhatsApp, shows exactly what will change, then acts once you approve and leaves a receipt you can undo where the tool supports it. It works only within each person’s permissions, requires a second approver for pay, contracts and discipline, keeps payroll release and bank details on screen, and masks personal data before AI.
  • Does Rafiq HR work in the UAE as well as Saudi Arabia?
    Yes. In the UAE, core HR, leave and attendance, bilingual letters, learning and Rafiq AI work today, with free UAE labour law calculators. Saudi-specific compliance (GOSI, the Mudad and WPS file, Qiwa, Muqeem and Nitaqat) applies to teams in Saudi Arabia.
  • Does Rafiq HR connect to GOSI, Mudad and Qiwa?
    Rafiq HR calculates GOSI in every payroll run and exports the GOSI contribution report and the Mudad and WPS salary file ready to upload. Qiwa, Muqeem and Nitaqat are tracked inside the product. The status of every integration is published on rafiqhr.com/integrations.
  • How much does Rafiq HR cost?
    Rafiq HR is free for up to 10 employees. Paid plans are priced per employee per month, billed yearly, and published on rafiqhr.com/pricing. Enterprise and Government plans are priced by quote, and migration is free.
  • How does Rafiq HR relate to Innovito’s learning products?
    Rafiq HR Learn plays SCORM and xAPI courses, so courses built in Innovito Studio or licensed from Innovito Ready can run inside Rafiq HR. Organizations that need a dedicated enterprise LMS or LXP can use Innovito Evolve.
  • How is our data protected?
    Data is encrypted in transit and at rest, handled in line with Saudi Arabia’s Personal Data Protection Law, recorded in a hash-chained audit trail that cannot be changed silently, and fully exportable at any time with clear exit terms in the contract.
  • How do I start?
    Start a 30-day trial on rafiqhr.com with no card and a sample company preloaded (up to 50 employees), or import your people from Excel. For enterprise or government evaluations, contact Innovito.

Try Rafiq HR on your own company

Start a 30-day trial with no card and a sample company preloaded, or talk to Innovito about an enterprise or government rollout.