Are implementation fees separate from the LMS licence?

Yes. Discovery, configuration, IdP, sample SCORM, admin training, and hypercare should be separate lines. Mixing them into a licence disguises total cost of ownership.

Educational and evidentiary material for procurement and IT evaluators. Adapt with your legal, privacy, and information-security counsel. Commercial terms, SLAs, and certificate serials are confirmed in the bid — not invented on this page.